Privacy Policy

At JB Electric, we are committed to protecting the privacy of our customers and visitors to our website. This privacy policy explains how we collect, use, and protect your personal information when you interact with us, whether online or offline. Your trust is important to us, and we want you to feel confident that your data is safe with us.

Who We Are

JB Electric is a locally owned residential electrical services provider, catering to homeowners with a wide range of electrical needs. Our commitment to quality service is matched by our commitment to protecting your privacy.

Information We Collect

We collect different types of information to ensure we provide the best possible service to our customers. The information we collect can generally be divided into three categories:

1. Information You Provide

Contact Information: When you request our services, we may collect your name, phone number, email address, and home address to schedule appointments, provide estimates, or deliver services.
Service Details: If you request a quote or job completion, we may collect specific information about your home’s electrical systems.

2. Information We Automatically Collect

Website Usage Data: When you visit our website, we collect basic information about your visit, such as your IP address, browser type, device type, and the pages you accessed. We use this information to enhance your online experience and to ensure our website is functioning properly.

3. Third-Party Data

In some cases, we may receive information from third-party platforms (such as Google or social media) where you’ve interacted with us.

How We Use Your Information

The information we collect is used to provide and improve our services, as well as to communicate with you more effectively.

Service Delivery: We use your information to schedule appointments, respond to inquiries, provide quotes, and deliver the electrical services you requested.
Customer Support: Your contact information allows us to follow up on service requests, handle inquiries, and resolve any issues.
Improvements & Enhancements: Data collected from your website interactions helps us improve our online tools and services.
Marketing: We may occasionally send you updates, promotions, or news about JB Electric, but you can opt out of these communications at any time.

How We Protect Your Information

We take the security of your data very seriously. JB Electric employs appropriate technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. These measures include data encryption, secure storage systems, and access restrictions.

While we do our best to safeguard your information, no method of data transmission or storage is entirely secure. As such, we cannot guarantee absolute security, but we constantly review and improve our security measures.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, in certain cases, we may share your data with trusted partners, such as:

Service Providers: Third-party contractors or suppliers we work with may need access to your information to provide services on our behalf (e.g., a third-party electrician for specialized tasks).
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights and Choices

We respect your right to control your personal information. Here’s how you can manage your data with JB Electric:

Access and Correction: You can request access to the information we hold about you and ask for corrections if the data is inaccurate or incomplete.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the messages you receive from us or by contacting us directly.
Deletion: You can request that we delete your personal information, although we may need to retain certain data for legal or business purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our website and improve your experience. Cookies help us analyze how our site is used, customize content, and remember your preferences. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

Children’s Privacy

Our services are not directed toward children, and we do not knowingly collect personal information from anyone under the age of 13. If we discover that we have collected information from a child without parental consent, we will delete it immediately.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us:

JB Electric
Email: info@gojbelectric.com
Phone: 417-647-3100

Thank you for choosing JB Electric. Your privacy matters to us, and we are committed to safeguarding your personal information.